Qualifications to be a Casino Employee
With the opening of a casino come job opportunities. Casinos, especially casino resorts, are like little cities and require hundreds of people in dozens of different types of jobs to keep them operating at their best.
Management positions usually require a college education and experience. Sometimes the college degree can be substituted with extensive experience in the casino business. However, there are plenty of other positions within a casino for people with little or no casino experience.
General Qualifications for Everyone
Working in a casino requires high ethical standards and honesty. Casino employees are working with and around a lot of money and a lot of industry secrets. Therefore, anyone who is being considered for employment will likely be subjected to background checks and drug testing. Age requirements will vary dependent on the position. Casino restaurants will sometimes hire high school kids as busboys and wait staff. For casino jobs themselves, most positions will require a minimum age of 21, although there are some exceptions where an 18 year old will be able to apply. Employee age can also be dependent on the legal gambling age determined by the state. There are few sit-down jobs at a casino, so employees will need to be able to stand for long periods of time, and in some cases, be able to lift and carry heavy items. Because these are hospitality positions, every employee must be able to get along with a diverse group of people.
Different Types of Jobs
Casinos will hire restaurant employees and cocktail waitresses, positions which require the same type of overall requirements of any other type of restaurant or bar. However there are positions that are unique to casinos, such as pit clerks, players’ club representative, hard and soft count team members, and slots floor person. These positions require a very high-level of personal interaction and tolerance, as well as the ability to handle complaints and criticism. Math skills must also be good. Most entry-level casino positions will provide training, both on and off the job. They do require minimal experience working in the service or hospitality industries. Unfortunately, entry-level casino jobs are not well-paying, although they are over minimum wage.